Scale Your Global Team Efficiently – Unlock Sub-Account Management as an Alibaba.com Gold Supplier

Dear Alibaba member,

I hope you're doing well!

My name is Emma, and I'm a Business Development Manager at Alibaba.com. Today, I'd like to introduce you to a powerful operational feature available exclusively to Alibaba.com Gold Suppliers: the Sub-Account Management System—a smart way to empower your sales, customer service, and marketing teams to collaborate seamlessly on the world's largest B2B platform, trusted by over 50 million active buyers.

 

According to Alibaba.com data, Gold Suppliers who use sub-accounts see up to 40% faster response times, 30% higher inquiry conversion rates, and significantly smoother internal workflows—especially when managing global clients across time zones.

 

What Is the Sub-Account Feature?

As a Gold Supplier, you can create 5 dedicated sub-accounts for your team members (e.g., sales reps, after-sales support, product managers) and assign customized permissions—all under one master company account.

 

Key Benefits for Your Business

✅Streamlined Team Collaboration
– Assign specific roles: e.g., one rep handles European buyers, another manages RFQs
– Avoid duplicated efforts or missed messages with clear ownership

✅Granular Permission Control
You decide what each team member can do, including:

• View or edit product listings
• Respond to buyer inquiries (via TradeManager)
• Access analytics reports
• Manage RFQ quotes
• Handle order follow-ups
• Edit company profile (or restrict access for security)

✅Improved Buyer Experience
– Buyers receive faster, more professional responses from specialized team members
– Consistent communication with branded replies (all under your verified Gold Supplier identity)

✅Enhanced Security & Accountability
– Track individual activity logs (who replied, when, and to which buyer)
– Instantly disable access when team members leave—no risk of unauthorized actions

✅Scalable for Growth
– Add up to 10+ sub-accounts (depending on your Supplier package)
– Perfect for expanding into new markets without compromising control

 

Ready to turn your team into a global sales engine?

I'd be happy to walk you through how to set up sub-accounts and tailor roles to your workflow—in just 15 minutes. Would you be available for a quick call?

 

Looking forward to helping you operate like a global leader!

 Best regards, 

Emma Ji Senior Business Consultant Alibaba.com-Global Gold Supplier Department Central Ops Team  Email: jyp01717799@alibaba-inc.com WhatsApp:+8613806516844 Employee ID: WB01717799

 

To make it easy to do business Anywhere!

Online Training Course: http://seller.alibaba.com/training.html

Learning Center: https://seller.alibaba.com/learningcenter 

Sender: Alibaba.com Singapore E-commerce Private Limited

Address: 8 Shenton Way, #45-01 AXA Tower, Singapore 068811

Email: dataprotection@service.alibaba.com

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